SOS Fundamentals of Computer Systems - USB
Fundamentals of Computer Systems is designed to help students develop knowledge and problem-solving skills in the area of operating systems, computer hardware and computer software. Students will learn the basics of computer hardware and become familiar with the major operating systems, including techniques in installation, configuration and customization. Students will also learn about the Internet, Internet security issues, connectivity, and virus protection techniques. The course will also familiarize students with major software applications including Microsoft® Office®, Java® and the Adobe®. Backup procedures and recovery of computer systems will also be covered in detail. Emphasis will be placed on help desk support protocols, communication and the importance of customer service.